Terms of Use

Last updated:

1. Agreement

By accessing and using kneessybone.world ("the Website"), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Website.

2. Operator

The Website is operated by:

Kneessybone
12 Eskdale Terrace, Cullercoats, Whitley Bay, North Shields NE30 4PX, United Kingdom
Email: contact@kneessybone.world
Phone: +44 7963 316663

3. Services Description

Kneessybone provides educational and informational consultations on variety in everyday nutrition, including flexible meal planning guidance and recipe combination advice. Our services are for general informational and lifestyle purposes only.

Our consultants are not registered healthcare professionals, licensed dietitians, or medical practitioners in Finland, the United Kingdom, or any other jurisdiction. Our services do not constitute medical advice, clinical nutrition therapy, diagnosis, or treatment.

4. Pre-Contract Information

Before you book a paid consultation, we will provide the following information as required by the EU Consumer Rights Directive (2011/83/EU) and the Finnish Consumer Protection Act (Kuluttajansuojalaki 38/1978):

  • A description of the service and its main characteristics
  • The total price including taxes, or how the price will be calculated
  • Payment, delivery, and performance arrangements
  • Your right of withdrawal and any exceptions, as set out in our Return Policy
  • Our identity and contact details as listed above

5. Acceptable Use

You agree to use the Website only for lawful purposes. You must not:

  • Use the Website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to any part of the Website or its systems
  • Transmit harmful code, spam, or misleading information through our contact forms
  • Reproduce, distribute, or modify Website content without prior written consent

6. Intellectual Property

All content on the Website, including text, design, and layout, is the property of Kneessybone or its licensors and is protected by copyright and intellectual property laws. You may view and print content for personal, non-commercial use only.

7. Consultation Services

Consultation services are subject to separate agreement upon booking. Fees, scheduling, and scope of services will be communicated and confirmed in writing before payment. Cancellations and refunds are governed by our Return Policy.

8. Disclaimer

All content on this site is for educational and informational purposes only. It does not constitute medical advice, diagnosis, treatment, or clinical nutrition therapy, and is not a substitute for care from a qualified healthcare professional or registered dietitian. Individual experiences may vary; we make no guarantees about specific outcomes. Before making dietary changes, especially if you have chronic conditions, allergies, or dietary restrictions, consult your doctor.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Kneessybone shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or our services. Our total liability for any claim shall not exceed the amount paid by you for consultation services in the preceding 12 months.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory law, including liability for death or personal injury caused by negligence, or fraud.

10. Consumer Rights in Finland and the EU

If you are a consumer resident in Finland or the European Union, you benefit from mandatory statutory rights under the Finnish Consumer Protection Act (Kuluttajansuojalaki) and EU consumer law. Nothing in these Terms affects those mandatory rights.

If you have a complaint, please contact us first. You may also:

11. Third-Party Links

The Website may contain links to external sites. We are not responsible for the content or privacy practices of third-party websites.

12. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of England and Wales, without prejudice to mandatory consumer protection provisions of your country of residence.

If you are a consumer in Finland or the EU, you may bring proceedings in the courts of your country of residence. We may bring proceedings against you in the courts of your country of residence or in England and Wales.

13. Changes

We reserve the right to modify these Terms of Use at any time. Updated terms will be posted on this page with a revised date. Continued use of the Website after changes constitutes acceptance of the updated terms, except where prohibited by mandatory consumer law.

14. Contact

For questions about these Terms of Use, contact us at contact@kneessybone.world.